How to Contact Peninsula Visa Customer Service

At Peninsula Visa, we’re committed to providing fast, helpful, and friendly support for all your passport and visa needs. Whether you’re an individual traveler, corporate client, or travel coordinator, we’re here to assist you every step of the way.

Communication for Existing Orders

If you already have an active order with us, the best and fastest way to communicate is through the Flow that was sent to you via our secure platform.

This ensures your message goes directly to the team member handling your request and keeps all communications organized in one place.

Phone Support

You can reach our customer service team by phone during regular business hours:

Phone: (408) 727-7515

Hours: Monday–Friday, 9:00 AM – 5:00 PM (Pacific Time)

Voicemail: Please leave a voicemail and we will promptly return your call.

Email Support

For non-urgent inquiries or when submitting documents or questions outside of business hours, please email us:

Email: support@peninsulavisa.com

We aim to respond to all emails within 1 hour during business hours, often much sooner.

In-Person Assistance

We welcome walk-ins and appointments at our main office:

Address:

Peninsula Visa

100 Century Center Ct, Suite 100

San Jose, CA 95112

Office Hours: Monday–Friday, 9:00 AM – 4:30 PM

(Closed on Federal holidays)