What If My Global Entry Application Is Denied?

If your Global Entry application is declined, don’t worry—while it can be disappointing, you do have options. U.S. Customs and Border Protection (CBP) may deny an application for a number of reasons, and they don’t always provide detailed explanations up front.

📌 Common Reasons for Denial:

Incomplete or inaccurate application information
A history of criminal charges, even minor or dismissed ones
Past customs, immigration, or travel violations
Issues flagged during the background check
Failure to meet eligibility criteria

✏️ What You Can Do Next:

1. Check Your Trusted Traveler Program (TTP) Account

2. File a Reconsideration Request

If you believe the denial was a mistake or if you’ve since corrected the issue, you can submit a reconsideration request through your TTP account. Be sure to:

Clearly explain your situation
Include any relevant documents or supporting details
Remain respectful and professional in tone

There is no guarantee the decision will be reversed, but many applicants have had success when they provide clarification or updated information.

3. Reapply Later

If your circumstances change or time has passed, you may reapply. Just make sure any prior issues have been resolved before doing so.

✅ Helpful Tip:

If you're unsure why you were denied or need help drafting a reconsideration request, consider reaching out to a travel document expert or an immigration attorney.