What are the system requirements or best browsers to use?
Great question! To ensure you get the smoothest, most secure experience when using our portal, we recommend keeping your browser and device up to date.
The good news? Our portal is cloud-based and works great across most modern devices and browsers—no special downloads or installations required.
✅ Best Browsers to Use
For the best performance, use one of the following browsers:
- Google Chrome (latest version)
- Safari (macOS/iOS latest versions)
- Microsoft Edge
- Firefox (latest version)
🚫 Avoid using Internet Explorer— our portal does not support it, and functionality may be limited or broken.
💻 Compatible Devices
Our portal works seamlessly on:
- Desktop and laptop computers (Mac & PC)
- Tablets (iPad, Android)
- Smartphones (iOS and Android)
Whether you're on the go or at your desk, your secure portal is just a click away.
📶 Connection Tips for Best Performance
- Use a stable internet connection—Wi-Fi or strong cellular data.
- Allow pop-ups and cookies for the portal domain to enable full functionality.
- Keep your browser updated to the latest version for security and speed.
💡 Pro Tip:
Our portal is mobile-friendly, so you can upload documents, chat with your agent, and track your order right from your phone—no app needed.
🔧 Trouble Accessing?
If you're having issues loading the portal or uploading files:
- Try switching to another browser listed above.
- Clear your browser cache and refresh the page.
- Reach out to us—we’re here to help!
Peninsula Visa = fast, secure service that works wherever you are.
Stay connected. Stay moving. We've got your back.